Where do you currently ship to?
We are so excited to grow + build an af94 community with all of you. If you reach out, and you haven’t heard from us yet, feel free to reach out via IG DM’s or tag us @af94_
When will my order ship out and arrive?
af94 will do our best to make sure your order is delivered quickly + accurately, but carrier delays outside of our control are possible, and unfortunately are out of our control.
Please keep in mind that weather delays and COVID-19 safety protocols may increase domestic (US) transit time. Our team works quickly and safely to get all orders out + we can’t wait for you to receive ur products!
My tracking isn’t working!
My order has the wrong shipping address.
How can I learn more about a product?
How long does my product last?
Is af94 cruelty free?
Can I sell af94 products on my own site?
Why are the products so tightly wrapped?
How do I check my order status?
How do I update an order?
What are the terms to your Welcome Offer?
When will I be charged?
What kinds of payment do you accept?
I think my payment was declined.
I got a gift card! How do I redeem it?
How can I use my gift card to shop at af94?
RETURNS & EXCHANGES
I need to return or exchange a product (US only)
What is af94’s return policy (US only)?
Where is my return slip (US only)?
How long will processing my return take (US only)?
I think I received the wrong product(s).
Does af94 ship internationally?
What makes af94 different from other beauty brands?
I have a question I don’t see here...
Where is af94 headquartered?
HAS Beauty LLC
12100 Wilshire Blvd
Los Angeles, CA 90025
Please feel free to reach us for any questions at firstname.lastname@example.org